Privacy Policy

Effective Date: January 2024

1. Data Controller

Rabkorri, located at Benrather Straße 7, 40213 Düsseldorf, Germany, is responsible for processing your personal data in accordance with GDPR.

2. Data We Collect

• Contact information (name, email, phone, address)
• Vehicle details (make, model, registration)
• Service history and appointment data
• Payment information (processed securely)
• Website usage analytics

3. How We Use Your Data

• To provide automotive repair and maintenance services
• To schedule and manage appointments
• To send service notifications and invoices
• To improve our website and services
• To comply with legal obligations

4. Legal Basis

We process data based on: contract performance, legal obligations, your consent, and legitimate business interests.

5. Data Retention

We retain customer data for the duration of our service relationship plus 7 years for accounting and tax purposes, unless legally required longer.

6. Your Rights

Under GDPR, you have the right to access, correct, delete, restrict, or port your personal data. Contact us to exercise these rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access and loss.

8. Cookies

Our website uses essential cookies for functionality and analytics. By using our site, you consent to cookie usage.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.